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E | Solutions
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Approach

Before embarking on a project, it is of extreme importance that all critical success factors and risks of the project be thoroughly measured and documented.  E | Solutions approach towards the successful outcome of a project is based on the founding principle of a series of small successes.  By dividing and conquering projects into smaller more manageable units of work, complexity is significantly reduced.  Most important of all, it enables the customer to obtain the benefits of the solution early on without having to wait for the projects finalization.  In order to effectively manage projects and provide a synergy unmatched by competitors, E | Solutions has divided its offerings into three major offerings:  Strategy Consulting Services, Implementation Services, and Ongoing Management Services.

E | Solutions Synergistic Approach

Strategy Consulting
E | Solutions provides a full spectrum of business consulting services. We work closely with companies to identify improvement opportunities and then help them realize those possibilities. Our proven methodology and robust expertise can help your organization harness the capabilities of the Internet, reap the efficiencies of new technologies, and accomplish more with existing resources.

Our track record, depth of technological expertise and knowledge of commercial best practices uniquely qualify us to help companies meet their missions and objectives.

Implementation
If your company currently has an e-business strategy and needs the expertise of fully qualified professionals to carry out effectively the required short or long-term implementation plans, than our Implementation Services will help you capitalize fast and easily the knowledge and personal required for your solution.  Implementation Services is comprised of:

  • Architecture
    In our Architecture Services, we help you leverage your existing IT investment with web-based technologies. Our System Architects will aid you in the selection, acquisition, configuration, and implementation of hardware and software products for your specific needs. (For more information on the types of hardware, software, and systems needed to implement an Internet Architecture please review the INTECH E | Solutions E-Building Blocks documentation)
     
  • Development
    A successful solution is as good as its development methods and techniques. If users navigate through a site and are constantly encountering errors, due to poor development standards, users are fraught to leave and chances are they may never return. Our Web Developers are versed in the latest Internet technologies and development standards. Our Development Framework enables us to provide solutions that decrease errors and meet or exceed your company’s quality standards. Assuring a custom solution of the highest quality and value.
     
  • User Experience
    The majority of users leave a web site due to navigational difficulties. In the Internet, users are only a click away from your competition and you need assurance that your solution is intuitive, easy to navigate and the information is well organized and simple to comprehend. Our Information Architects and Web Designers have an in-depth knowledge in user experience, and are keen to design a user interface that goes hand-in-hand with web sites’ audiences.
     
  • Integration
    When a company provides a means for its customers to gain access through the Internet to information that is contained the company’ system, integration with the company’s back-end systems needs to be made. We counts with the current knowledge and expertise in back-end systems to be able to effectively carry out any solutions that require the ability to effortlessly integrate web-based technologies with any company’s legacy, ERP, CRM, or Accounting System among others.
     
  • Security
    With the advent of the Internet, companies have to be extremely cautious and vigilant of unauthorized access to the sensitive information being stored in the company’s back-office system. Without an effective security policy, a company is exposing themselves and their customers’ information to an undesired eventuality. At INTECH we take great strides in providing Security Services in Assessment, Planning, and Implementation for security policies that will help a companies customers have confidence in your web-service and peace of mind in knowing that your information assets are safe and protected.

Ongoing Management
The Ongoing Management Services enables a company to fully realize their investment by helping to proactively avoid problems and enable the constant evolution of an Internet solution to meets and surpasses the needs and demands of its users and company goals.  Ongoing Management Services is comprised of:

  • Usage Analysis
    By constantly measuring the visiting patterns and usage tendencies and comparing the actual and the established goals, your company can monitor the effectiveness of the Internet solution. If users are not utilizing a specific feature of the web site, then the capabilities are not being fully exploited, and decisions as to whether to enhance or replace the feature in question needs to be made. Usage and Analysis Service helps you fully realize your investment and assure your competitive edge both in the present and in the future.
     
  • Hosting
    INTECH’s E | Solutions has taken a great deal of effort in providing a secure environment for hosting solutions. We currently count with all the software, such as firewalls, systems, and security policies to deter attacks from malicious users. Our staff of fully qualified and certified technicians, Network Architects, System Architects and Administrators ensure that all networking, connectivity, operating system, and system services run reliably and fully optimized. By utilizing our Hosting Services, you will be able to maintain costs to a minimum by not having to invest heavily in software, hardware, and personal to establish your Internet infrastructure. (For more information please see our INTECH’s E-Center documentation)
     
  • Availability/Performance
    Your Internet solution is attaining all its established goals, but suddenly you start to receive e-mails from customer service that users are not being able to connect to the site, sporadic errors appear and at times it is awfully slow and tedious to connect. Such situations are common pitfalls, but could be avoided. With the Availability and Performance Services, we can help you prevent or discover the source of difficulty. Maybe it is a hardware failure, or a connectivity issue with your Internet Service Provider, or maybe your web application was not meant to have 2,000 simultaneous users. The causes could be endless, but by actively monitoring the availability and performance of your site, such happenings can be corrected and prevented before hand.
     
  • Security Management
    It’s 2:30 in the morning; do you know who is trying to hack your companies’ Internet security? Scary thought, but many companies forget to regularly revise their security policies and fall pray to malicious hacker attacks. Security Management Services enables you to have our Security Experts revise periodically your current security policy, in order to prevent and minimize any unforeseen intrusions.

 

 

Overview About our Practices Benefits Approach
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Related Material
Related Material...
Download the E-Building Blocks guide to Internet Architecture basics (Acrobat PDF 601K).
CRM Practice Brochure
 
Download the E-Center brochure for additional Hosting Services information.
(Acrobat PDF 111K).
CRM Practice Brochure
 
Download the Building the Corporate Web guide for additional information about the Internet, Intranet, Extranet, B2C, B2B, and B2E.
(Acrobat PDF 111K).
CRM Practice Brochure
 
Download the E-Solutions brochure for an overview of the service offerings (Acrobat PDF 601K).
CRM Practice Brochure
 
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